Warranty Conditions
At Gorek Technologies, we are dedicated to ensuring the quality and reliability of every product. Our warranty policy is composed to offer complete coverage and support to our valued customers.
Warranty Coverage
- Validity: The guarantee is only good inside the nation in which it was purchased.
- Duration: From the date of purchase, our items are covered by a one-year service warranty.
- Scope: Free repairs for defects in manufacturing are covered by this guarantee. It does not cover additional components or travel expenditures for in-home servicing; it only covers labor costs and the replacement of defective motors.
Conditions
- Proof of Purchase: Safeguard your original warranty card and tax invoice. Any requests for warranty services require these documentation.
- Exclusions: This guarantee does not cover damage caused by mistreatment, carelessness, product breakage, cracking, or denting.
- Free Service: The warranty term is not extended by taking advantage of free service or replacements under warranty.
Limitations
- Tampering: If the product is altered or fixed by unapproved personnel, the warranty will be nullified.
- Property: Gorek Technologies owns any damaged components that are replaced under warranty.
- After-Warranty Service: Depending on the availability of replacement components, service will be rendered following the warranty term and will be subject to extra costs.
How to Make a Warranty Claim
To file a warranty claim or with any questions about services, please contact our customer support team at:
- Email address: service@gorektech.com
To speed up the process, please be prepared with your proof of purchase and warranty card when you contact us. Our staff is here to help and make sure your product runs properly.